Al Ritz Al Madinah Hotel - Medina

The service was commendable, and the elevators made moving around easy, although they were quite busy. I’d suggest adding religious touristic visit banners. a few maintenance issues, like the air-conditioning and outdated...  

The room with 4 beds was best value. The accommodation had a central location near the prophet's mosque. It was also not far from shops and restaurants, market and parking, and the masjid nabawi.

It was adequate, impressive and with comfy bed. The location was particularly good, just a pleasant stroll away from Al Masjid a Nabawi Mosque. And we were adjacent to the Prophets Mosque and shopping areas, the great mosque and...  

The provided database was impressive, offering a wealth of local information and recommendations. This feature enhanced my experience, helping me explore the area efficiently.

I did encounter a downside: my initial room was quite small, lacking the facilities of the advertised double room. the air conditioner wasn't functioning properly, leaving the room uncomfortably hot until I got moved the next morning.

Witin walking distance to Haram.

Not much choice on the buffet breakfast and food was not very tasty. Elevators are not enough. Most of the time had to wait longer for the elevator as it is fully occupied.

Staff and attitude no service and no respect for Customers

I had a fantastic stay at the hotel, especially given the great value for the price. The location was perfect, just a short walk to the Haram, and the staff were super friendly and helpful throughout our visit....  

Had central location in northern area close to HARAM. Reasonably spacious and luxury units in lower floors, thoroughly enjoyed it.

rooms are clean, breakfast is good

check-in is terrible, very long and rude, the lobby is very small.

The location is unbeatable, just a quick 4-5 minute walk to the mosque. The staff were super friendly and helpful, which made my trip even better. I really enjoyed the clean room and appreciated the 24-hour room service...  

We had a wonderful experience at al ritz. the location was super close to the masjid, just a quick 2-3 minute walk. the staff, especially ms. rawan, were friendly and professional. we received an upgrade to a spacious suite, which made our stay extra special....  

Daily cleaning Staff are veryServiceable Proximity to the mosque

Check the comfort of the mattress.

The location was pretty good and the price was reasonable compared to the other hotel. Room was not ready when I arrived and they gave me another room right away.

The TV was small, you dont hear the adan ( call for prayer in the room) the so called sofa bed was not cleaned and their were pistachio nuts under the sofa cushions. when we first arrived our room was not ready and was asked to wait for 15 minutes for them to prepare the room. the free breakfast was useless.

Sweet as location, only a 3-minute walk to the mosque, but the room felt a bit cramped and the shower was a pain to use. Friendly staff, though!

I appreciate each little effort you've done It was good enough when I got a roomy flat with a great services around. Wish always more success over and over again. Thank you very much.

Everything was great , I've nothing to complain about nor disturb us at all